In this module we're going to be identifying the personal characteristics and skills needed to train an effective team leader, we're going to look at how to build community relationships, and we're going to look at marketing - not only your business but also yourself. Then we're going to get into different tips and concepts around customer service and how to do that properly.
- Identifying the personal characteristics and skills to train an effective team leader
- How to build community relationships and market your business and yourself
- Customer service done right supports a successful business
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