Content
6 modules
Difficulty
Intermediate
Rating
Course length
90 mins
Instructor
Sightline EELC Admin
Description
In this module we're going to be identifying the personal characteristics and skills needed to train an effective team leader, we're going to look at how to build community relationships, and we're going to look at marketing - not only your business but also yourself. Then we're going to get into different tips and concepts around customer service and how to do that properly.
Objectives
- Identifying the personal characteristics and skills to train an effective team leader
- How to build community relationships and market your business and yourself
- Customer service done right supports a successful business
1.
Welcome to Module 7
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2.
Disclaimers
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3.
Leadership Training
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4.
Module 7 Resources
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5.
Congratulations!
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6.
Congratulations!
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a video play speed would be nice
I would suggest that some aspects of best/preferred forms of communication (such as text vs email) can be subject to environmental or personality differences amongst different clients or businesses that a person is dealing with. Discovering a clients preferred default form of communication, when the top 2 or 3 options are unavailable, is always important.
This course was excellent.
N
Basic
e
Very educational with lots of good information.
NA
INFORMATIVE
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